Rwanda Gorilla Trek is Rwandan travel agent,with headquarters in Uganda Kampala .We began in 2010, as a single office with two dedicated personnel – today, 3 years later, we are a five man team spread across two office locations. we have not lost sight or our prime obejctive, that of providing our Customers with ” The best value that is worthy their money” throughout the EastAfrican Countries “. We have constantly been upgrading our service standards, as a part of our efforts to be recognized and known as one of the foremost Travel Agent and Tour Operator in Rwanda .
The range of Holidays we offer includes Cultural safaris, Primates Adeventure, Discovery Safaris in Rwanda , Wildlife Safaris , Gorilla Trekking as well as Vacation Holidays. Our services include bookings of Hotels & Lodges and Transportation, arranging Sightseeing tours.
Why choose us-why Travel with Rwanda Gorilla Trek
The team – When you choose us, you choose an Rwandan Tour Operator, that is managed by a team of proffesionals, with over 20 years of collective experience in the tourism business, and first hand in-depth knowledge of the logistics and complexities of travel within our vast sub-continent.
The network – When you choose us, you choose an Rwandan Tour Operator that has a vast network of its own offices in Rwanda, and a network of carefully selected associates throughout the East Africa.In addition, Rwanda Gorilla Trek also has resident representatives in the Uganda Kampala.
Relationships with Hotels – Over the years, we have developed excellent working relationships with over 500 hotels in theEast Africa, ranging from 2 star Bed and Breakfast establishments, to 5 star Luxury Hotels. We are proud to say that we only use Hotels, that have been visited and inspected by a senior member of our Staff. Whilst choosing the Hotels that we use, we follow stringent norms as far as cleanliness, hygeine and safety standards are concerned.
Luxury transportation We are one of the few Rwandan Tour Operators, who own and operate their own fleet of luxury automobiles, all of which are less than two years old, all of which are driven by full time company employee, uniformed cheauffers, who speak and understand workable English . All our vehicles are equipped with comfort and safety features to match the most exacting European standards .Features for your safety include, front and rear seat safety belts, first aid kits and fire extuinguishers. Features for your comfort include Air-conditioning, as standard equipment, cool boxes and audio systems.
24 x 7 Customer assistance – when you choose us, you choose an Indian Tour Operator that provides 24 x 7 assistance to its clients. All our clients, on their arrival in India are given 24 x 7 contact numbers of key personnel in our organisation, who they can get in touch with, in the unlikely event of an emergency.
Service standards and quality – Every now and then, we benchmark our services, against the best Indian Tour Operators, and upgrade our service standards to not only meet, but, to exceed the expectations of our clients.