About Us | Rwanda Gorilla Trek | Active African Vacation
Rwanda Gorilla Trek is a Rwandan travel agent, with headquarters in Uganda Kampala . We began in 2010, as a single office with two dedicated personnel – today, 3 years later, we are a five-man team spread across two office locations. we have not lost sight of our prime objective, that of providing our Customers with ” The best value that is worthy of their money” throughout the EastAfrican Countries “. We have constantly been upgrading our service standards, as a part of our efforts to be recognized and known as one of the foremost Travel agents and Tour operators in Rwanda.
The range of Holidays we offer includes Cultural safaris, Primates Adventure, Discovery Safaris in Rwanda, Wildlife Safaris, Gorilla Trekking as well as Vacation Holidays. Our services include bookings of Hotels & Lodges and Transportation, and arranging Sightseeing tours.
Why choose us-why Travel with Rwanda Gorilla Trek
The team – When you choose us, you choose a Rwandan Tour Operator, which is managed by a team of professionals, with over 20 years of collective experience in the tourism business, and first-hand in-depth knowledge of the logistics and complexities of travel within our vast sub-continent.
The network – When you choose us, you choose a Rwandan Tour Operator that has a vast network of its own offices in Rwanda and a network of carefully selected associates throughout East Africa. In addition, Rwanda Gorilla Trek also has resident representatives in the Uganda Kampala.
Relationships with Hotels – Over the years, we have developed excellent working relationships with over 500 hotels in East Africa, ranging from 2-star Bed and Breakfast establishments to 5-star Luxury Hotels. We are proud to say that we only use Hotels, that have been visited and inspected by a senior member of our staff. Whilst choosing the Hotels that we use, we follow stringent norms as far as cleanliness, hygiene, and safety standards are concerned.
Luxury transportation We are one of the few Rwandan Tour Operators, who own and operate their own fleet of luxury automobiles, all of which are less than two years old, all of which are driven by full-time company employees, uniformed chauffeurs, who speak and understand workable English. All our vehicles are equipped with comfort and safety features to match the most exacting European standards. Features for your safety include front and rear seat safety belts, first aid kits, and fire extinguishers. Features for your comfort include Air-conditioning, standard equipment, cool boxes, and audio systems.
24 x 7 Customer assistance – when you choose us, you choose an Indian Tour Operator that provides 24 x 7 assistance to its clients. All our clients, on their arrival in India, are given 24 x 7 contact numbers of key personnel in our organization, who they can get in touch with, in the unlikely event of an emergency.
Service standards and quality – Every now and then, we benchmark our services, against the best Indian Tour Operators, and upgrade our service standards to not only meet but, exceed the expectations of our clients.